Customer Testimonials

Share your thoughts with us!

At Maddox Services, we pride ourselves on excellent customer service—not as a sales gimmick, but because we are here for the long haul. We develop relationships with our clients and value your business. As such, we want to know what we are doing right so we can continue to be there for you. And if we ever fail to impress you, please contact us directly so we can address the situation promptly and accordingly.

Telephone: (903) 592-6531 | Email:

If you have any feedback, you can give it at the links below.

We appreciate you spending your valuable time to let us know how we’re doing.

Truly professional service

John and Jim were outstanding. Very courteous and professional and they work fast, keeping the customer in mind. I would recommend these guys to anyone. They deserve a pat on the back.

Jerry A

Great customer service

Brice is knowledgable, friendly, and professional. He’s gotten us up an running every time! We always recommend Maddox!

Courtney & Scott B.

Very satisfied customer

Brice was very professional and friendly. Got our AC back cooling extremely fast!

Josh & Kara L.

Very courteous and informative

Danny who serviced my air conditioners was very courteous and informative. Maddox has assisted me in all my residential needs.

David H.

Jim and John are great! Did fantastic work and very courteous

Awesome service! Jim Rogerson and Johnathan Browning are GREAT. Courteous, on time, and worked with Oncor so my husband I would have little interruption to our day while they replaced our breaker box.

Karen G.